Troubleshooting
From LINKS - Documentation
Contents
- 1 Do NOT use any registry cleaners
- 2 Check speech recognition engine
- 3 Check SAPI voice
- 4 Set Microphone Level
- 5 Check Microsoft SQL LocalDB
- 6 Check Error Report
- 7 Try Resetting LINKS directory
- 8 Try Resetting LINKS Installation
- 9 Reset all audio devices
- 10 An error occurred trying to download (URLDownloadToCacheFile)
- 11 Download stuck
- 12 SQL Local DB not installing
- 13 Receiving error on start SpeechSynthesizer can not be initialized
Do NOT use any registry cleaners
- Incorrect use of these apps could lead to breaking:
- Microsoft .Net Framework.
- Microsoft SQL LocalDB.
- Other windows components.
- If you did already used them, you may have to reinstall windows.
- Try reinstalling any .Net Framework from Control Panel> Add/Remove.
- Try reinstalling any C++ redistributable from Control Panel> Add/Remove.
- Note: LINKS does not use any major registries that you would need to delete to reinstall the app.
If you receive Failed at SpeechRecognitionEngine.SetInputToDefaultAudioDevice error, you can also try following this guide.
Check speech recognition engine
- Open Control panel.
- Click Speech Recognition.
- Click Start speech recognition.
- Run through the speech recognition setup.
- Close windows speech recognizer window.
- Start LINKS.
Check SAPI voice
- Press Windows Key + R
- Type %windir%\System32\speech\speechux\sapi.cpl
- Press Enter
- Make sure there voice selection is enabled and there is a voice to select.
- Click Preview Voice
- If you hear the voice that means the voice will work with LINKS.
Set Microphone Level
- Close LINKS
- Open microphone level settings from Sounds under Control Panel or the Sound Tray Icon.
- Open microphone setup wizard:
- Press Windows Key + R,
- Type %windir%\System32\speech\speechux\SpeechUXWiz.exe MicTraining
- Press Enter.
- Go next in microphone setup wizard.
- Note: You don’t have to read the displayed text.
- Watch the mic level in the settings window, while yelling or tapping into microphone.
- Make the level go about 50% or as low as desired.
- Run LINKS.
- Repeat again if you need to get the mic volume lowered.
Check Microsoft SQL LocalDB
- Press Windows Key + R
- Type cmd
- Press Enter
- Type SqlLocalDB i
- If you get SqlLocalDB is not recognized as an internal or external command...
- Try this path "C:\Program Files\Microsoft SQL Server\120\Tools\Binn\SqlLocalDB.exe"
- Make sure 2014 SqlLocalDB is installed properly.
- Make sure LINKS shows up in the list.
- Type SqlLocalDB d LINKS
- Type Exit
- Press Enter.
- Start LINKS.
Check Error Report
- Look for Error Logs
- Press Windows Key + R
- Type %AppData%\LINKS\Logs\
- Press Enter
- Look for any text file in the Logs folder.
- If no error log is found then open Event Viewer.
- Press Windows Key + R
- Type EventVwr.msc
- Press Enter
- On left pane, open Windows Logs>Application
- On middle pane, scroll down and look for any rows that has level of "Error"
- Search the error in the forum or the web.
- If solution is not found then post the error report at http://forum.ai.net
Try Resetting LINKS directory
- To reset LINKS database
- Close LINKS
- Press Windows Key + R
- Type %AppData%
- Press Enter
- Look for LINKS folder.
- Rename LINKS folder/directory to LINKS_old.
- Run LINKS
Try Resetting LINKS Installation
- To reset LINKS installation
- Close LINKS
- Open Add/Remove Programs from Windows Control Panel
- Locate LINKS and Uninstall it.
- Press Windows Key + R
- Type %AppData%\..\Local\Apps
- Press Enter
- Look for 2.0 folder.
- Rename 2.0 folder/directory to 2.0_Old.
- If you can not rename it, restart PC and try again.
- Install LINKS from download page.
- Restart PC.
- Run LINKS.
Reset all audio devices
- To reset audio devices
- Open Playback devices by right clicking sound tray icon
- Right click each device and disable it.
- Go to recording tab
- Right click each device and disable it.
- Click OK
- Restart PC
- Open Control Panel
- In search type "Change text to speech settings"
- Open "Change text to speech settings"
- Select a Microsoft voice, and press "Preview Voice"
- Preview Voice button will not be enabled if settings are working properly.
- Press OK to close Speech Properties.
- Open Playback devices by right clicking sound tray icon
- Right click each device and enable it.
- Go to recording tab
- Right click each device and enable it.
- Open Control Panel
- In search type "Change text to speech settings"
- Open "Change text to speech settings"
- Select a Microsoft voice, and press "Preview Voice"
- Press OK to close Speech Properties.
- Start LINKS.
An error occurred trying to download (URLDownloadToCacheFile)
- Disable IE warning:
- In Internet Explorer, disable the Warn if changing between secure and not secure mode option.
Download stuck
- Look for a US/UK proxy server and use that while downloading.
SQL Local DB not installing
- Make sure you have all requirements installed.
- Windows 7 SP1: .Net Framework 3.5 SP1, .Net Framework 4.6.1
- Windows 10: .Net Framework 4.6.1
Receiving error on start SpeechSynthesizer can not be initialized
- This is usually caused by some invalid settings in windows, see if following fixes this issue.
- Open windows Speech Properties
- Press Windows Key + R
- Type %windir%\System32\speech\speechux\sapi.cpl
- Press Enter
- Go to "Speech Recognition" tab.
- Click "Advanced..." button.
- Click "Use this audio input device" and select your microphone.
- Click "OK", "Apply", "OK"
- Run LINKS