Troubleshooting

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Do NOT use any registry cleaners

  • Incorrect use of these apps could lead to breaking:
  1. Microsoft .Net Framework.
  2. Microsoft SQL LocalDB.
  3. Other windows components.
  • If you did already used them, you may have to reinstall windows.
  • Try reinstalling any .Net Framework from Control Panel> Add/Remove.
  • Try reinstalling any C++ redistributable from Control Panel> Add/Remove.
Note: LINKS does not use any major registries that you would need to delete to reinstall the app.

If you receive Failed at SpeechRecognitionEngine.SetInputToDefaultAudioDevice error, you can also try following this guide.

Check speech recognition engine

  1. Open Control panel.
  2. Click Speech Recognition.
  3. Click Start speech recognition.
  4. Run through the speech recognition setup.
  5. Close windows speech recognizer window.
  6. Start LINKS.

Check SAPI voice

  1. Press Windows Key + R
  2. Type %windir%\System32\speech\speechux\sapi.cpl
  3. Press Enter
  4. Make sure there voice selection is enabled and there is a voice to select.
  5. Click Preview Voice
  6. If you hear the voice that means the voice will work with LINKS.

Set Microphone Level

  1. Close LINKS
  2. Open microphone level settings from Sounds under Control Panel or the Sound Tray Icon.
  3. Open microphone setup wizard:
  4. Press Windows Key + R,
  5. Type %windir%\System32\speech\speechux\SpeechUXWiz.exe MicTraining
  6. Press Enter.
  7. Go next in microphone setup wizard.
    Note: You don’t have to read the displayed text.
  8. Watch the mic level in the settings window, while yelling or tapping into microphone.
  9. Make the level go about 50% or as low as desired.
  10. Run LINKS.
  11. Repeat again if you need to get the mic volume lowered.

Check Microsoft SQL LocalDB

  1. Press Windows Key + R
  2. Type cmd
  3. Press Enter
  4. Type SqlLocalDB i
    1. If you get SqlLocalDB is not recognized as an internal or external command...
    Try this path "C:\Program Files\Microsoft SQL Server\120\Tools\Binn\SqlLocalDB.exe"
    Make sure 2014 SqlLocalDB is installed properly.
  5. Make sure LINKS shows up in the list.
  6. Type SqlLocalDB d LINKS
  7. Type Exit
  8. Press Enter.
  9. Start LINKS.

Check Error Report

  1. Look for Error Logs
    1. Press Windows Key + R
    2. Type %AppData%\LINKS\Logs\
    3. Press Enter
    4. Look for any text file in the Logs folder.
  2. If no error log is found then open Event Viewer.
    1. Press Windows Key + R
    2. Type EventVwr.msc
    3. Press Enter
    4. On left pane, open Windows Logs>Application
    5. On middle pane, scroll down and look for any rows that has level of "Error"
  3. Search the error in the forum or the web.
  4. If solution is not found then post the error report at http://forum.ai.net

Try Resetting LINKS directory

  • To reset LINKS database
  1. Close LINKS
  2. Press Windows Key + R
  3. Type %AppData%
  4. Press Enter
  5. Look for LINKS folder.
  6. Rename LINKS folder/directory to LINKS_old.
  7. Run LINKS

Try Resetting LINKS Installation

  • To reset LINKS installation
  1. Close LINKS
  2. Open Add/Remove Programs from Windows Control Panel
  3. Locate LINKS and Uninstall it.
  4. Press Windows Key + R
  5. Type %AppData%\..\Local\Apps
  6. Press Enter
  7. Look for 2.0 folder.
  8. Rename 2.0 folder/directory to 2.0_Old.
    1. If you can not rename it, restart PC and try again.
  9. Install LINKS from download page.
  10. Restart PC.
  11. Run LINKS.

Reset all audio devices

  • To reset audio devices
  1. Open Playback devices by right clicking sound tray icon
  2. Right click each device and disable it.
  3. Go to recording tab
  4. Right click each device and disable it.
  5. Click OK
  6. Restart PC
  7. Open Control Panel
  8. In search type "Change text to speech settings"
  9. Open "Change text to speech settings"
  10. Select a Microsoft voice, and press "Preview Voice"
    Preview Voice button will not be enabled if settings are working properly.
  11. Press OK to close Speech Properties.
  12. Open Playback devices by right clicking sound tray icon
  13. Right click each device and enable it.
  14. Go to recording tab
  15. Right click each device and enable it.
  16. Open Control Panel
  17. In search type "Change text to speech settings"
  18. Open "Change text to speech settings"
  19. Select a Microsoft voice, and press "Preview Voice"
  20. Press OK to close Speech Properties.
  21. Start LINKS.

An error occurred trying to download (URLDownloadToCacheFile)

  • Disable IE warning:
  1. In Internet Explorer, disable the Warn if changing between secure and not secure mode option.

Download stuck

  • Look for a US/UK proxy server and use that while downloading.

SQL Local DB not installing

  • Make sure you have all requirements installed.
    • Windows 7 SP1: .Net Framework 3.5 SP1, .Net Framework 4.6.1
    • Windows 10: .Net Framework 4.6.1

See FAQ for more info